Before marketing our home, we consulted several agents for advice on how to best prepare our house for sale. Bill and Alex went far beyond the rest in research and giving specific recommendations. Bill is both tactful and honest in giving his opinions. He was a positive and reassuring guide when the "shelter in place" orders came just as we were ready to sell. He was extremely helpful in the negotiations when we had an offer. We were in frequent contact throughout the process of completing the sale. Bill and his colleagues are flexible, responsive and great communicators - truly a professional team.